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Ruby Rewards SMS Notifications FAQ

Answers to frequently asked questions about SMS Notifications

Click any question below to review its answer.

  • What is the Ruby Rewards SMS Notification Program?

    Ruby Rewards SMS Notification program allows members to receive deals, coupon codes, Rewards Program alerts, and new promotions via SMS texts.

  • Can I cancel my Ruby Rewards SMS service?

    You can cancel the Ruby Rewards SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

  • What should I do if I need help with Ruby Rewards SMS?

    If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at

  • Do message and data rates apply?

    As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Carriers are not liable for delayed or undelivered messages.

  • What is the Ruby Rewards SMS privacy policy?

    If you have any questions regarding privacy, please read our privacy policy.